- sales@trajinerasxochimilco.info
- Xochimilco, Ciudad de México, México.
No. Reservations are optional, but we recommend booking in advance, especially during weekends, holidays, and periods of high demand.
Yes. Same-day reservations are subject to availability.
After completing your reservation, you will receive a confirmation email with all the information needed to access your tour.
We accept secure payments through our online reservation system and other payment methods available during checkout.
All prices apply to a complete trajinera, not per person.
Each trajinera can accommodate up to 15 guests.
For safety reasons, groups larger than 15 guests must reserve a second trajinera.
Your reservation includes a private trajinera and the route corresponding to the selected tour.
Food, beverages, live music, and attraction entrance fees are not included in the base rate.
Sí. Puedes abordar con alimentos y bebidas propias sin costo adicional.
Yes. Alcohol is permitted on board. We kindly ask all visitors to drink responsibly.
No. Live music services are not included in the base rate.
Yes. Depending on availability, mariachi bands, trios, and other live music services may be available.
Yes. Buffet options are available for groups of 20 or more guests and are subject to a prior quotation.
Each boarding location offers a different experience. Nativitas and Fernando Celada provide a traditional Xochimilco atmosphere, while Cuemanco focuses on nature, landscapes, and ecological surroundings within a protected area.
Yes. The person who made the reservation must present a valid government-issued ID to access the boarding area and protected natural zone.
Yes. Stops are optional and depend on the selected route.
Some attractions may require an additional entrance fee.
Tours operate normally in rainy weather. All trajineras have a roof and side curtains for comfort and protection.
We recommend arriving at least 20 minutes before your scheduled departure time.
Complete access instructions are provided in your confirmation email after booking.
Las instrucciones completas se envían en el correo electrónico de confirmación después de realizar la reserva.
Reservations canceled at least 72 hours before the tour receive a full refund. Cancellations made between 72 and 24 hours before the tour are subject to charges. Reservations canceled less than 24 hours before the tour are non-refundable.
Yes. Date changes must be requested at least 48 hours in advance and are subject to availability.
Yes. All tours are family-friendly and suitable for children.
Yes. Pets are welcome as long as they remain on a leash during the visit.
If you need assistance, please contact our team using the contact information provided in your confirmation email.